Shipping and returns
Másqueticket usually generates electronic tickets with barcode and/or QR. In the event that the event indicates that tickets/tickets/ticket stubs are required in physical documents or in non-automatic Pdf format, they will be sent by email, post or courier with sufficient time in advance to attend the event with complete security. In any case, the current details must be indicated in the purchase process to avoid loss. In case of subsequent change, you must update your details in the customer area or communicate by email to clientes@masqueticket.com.